Get help to find what you need

Club Matters offers support and guidance to clubs in a wide range of topics.

To help find what you need, select the option below which best describes your current situation.


Get started

If your club is new or in the process of being set-up, we recommend exploring our Start a Club section.

This section is split into the following topics:

  • Things to think about before starting your club
  • The rules and structure your new club will adopt
  • The facilities and funding you will need in place
  • Raising awareness of your club

For further information on the support available across Club Matters, visit our Get Started with Club Matters section.

Keep it up

If your club wants to maintain what it has, or check you’re doing the best you can, we recommend exploring our main topic areas in more detail.

Sign-up to workshops which cover key topic areas such as business planning, marketing, club structures, finances and tax.

Register for free for full access to our resources

Click on these boxes to access toolkits, online modules and interactive content. Have a look around to see which areas your club could benefit from.

For further information on the support available across Club Matters, visit our Get Started with Club Matters section.

Get back on track

My club is struggling on one or more areas and is looking for specific guidance.

We need help growing or maintaining our membership levels We need to manage our finances better We are looking for guidance on applying for funding We need more volunteers to help run our club We are unsure what good governance really means or how we can improve We don’t know if our club’s legal structure is right for us We need support with our facilities or lack of facilities We want to better understand our members and what they want from the club

Top Tips

1. Think about the best way to market your club to reach potential new members

2. Make sure your club is welcoming and inclusive to appeal to new members

3. Make your club experience extraordinary, so that your current members want to stay


Check out the following pages for specific guidance:

Marketing Inclusivity Members and Participants

Top Tips

1. Get into a routine of checking your club’s financial position and keeping records

2. Plan for the future and develop a budget, to help you keep costs on track

3. Get your income from a variety of sources, to stay sustainable


Check out the following pages for specific guidance:

Managing Money Budgeting Generating Income

Top Tips

1. Create a clear club development plan to show funders that you have realistic goals

2. Research the best funding for your club

3. Don’t forget the other ways to raise funds for your club, including fundraising, forming partnerships and gaining sponsorship


Check out the following pages for specific guidance:

Club Development Plan Funding Guidance Generating Income

Top Tips

1. Look beyond your current volunteer base - don’t just rely on those who already have a link to the club

2. Convey the wider benefits of volunteering, such as improving a CV or boosting self-confidence

3. Improve the experience of your current volunteers to reduce the risk of them leaving


Check out the following pages for specific guidance:

Finding Volunteers Developing Volunteers Keeping Volunteers

Top Tips

1. Governance is all about having the right people, policies, procedures and structure in place at your club

2. Protect your club’s reputation by creating, communicating and following a robust set of policies

3. Have an effective committee with clear roles and responsibilities, skills and experiences


Check out the following pages for specific guidance:

Governance Policies and Procedures Effective Committees

Top Tips

1. Explore all the options available and consider seeking legal advice

2. Incorporating your club creates a separate legal entity and protects your committee and members from entering into contracts in their own name

3. Adopting charitable status or becoming a Community Amateur Sports Club (CASC) can provide benefits such as tax relief for your club


Check out the following pages for specific guidance:

Club structures Incorporated Charitable Status CASC

Top Tips

1. Carry out risk assessments for the facilities you use

2. Hiring or leasing facilities is often the simplest solution if you only need to access them for a few hours each week

3. If you own your facilities, make sure you are clued up on business rates and energy saving measures to keep costs down


Check out the following pages for specific guidance:

Club Facilities Risk Assessment Managing Costs

Top Tips

1. The way people participate in sport is changing, you need to make sure your club is flexible and can adapt to modern lifestyles and demands

2. Seek feedback from your members

3. Every club can improve, keep trying to make your club’s experience even better by creating and following an action plan


Check out the following pages for specific guidance:

Understanding Your Members Understanding Your Offer Delivering a Great Experience Being Consistently Brilliant

Raise the bar

If your club is keen to develop and you want to improve your current offer, we recommend using our Club Improvement Tool.

The tool prompts you to think about how your club is performing now and where you would like it to be in the future. Based on your responses, the tool directs you to specific resources to help you reach your goals.


For further information on the support available across Club Matters, visit our Get Started with Club Matters section.


Clubmark is Sport England’s universally acknowledged, cross-sport accreditation scheme.

If your club wants to achieve Clubmark accreditation or you want to find out more, we recommend exploring our Clubmark section.


For further information on the support available across Club Matters, visit our Get Started with Club Matters section.

Organising a Club Matters Workshop

Our workshops are short 2 hour training sessions delivered by Club Matters facilitators in a range of specific areas. Our team is located across the country so we can deliver workshops at a time and location local and convenient to your club, subject to our availability. All we need is you to guarantee 4 different clubs and 8 individuals at the workshop. The workshops are funded by Sport England so there is no cost to you! 

What do I need to organise a workshop?

1. Choose a date, time, venue and topic

Workshops can be delivered in any location across England and at a time best for you and your clubs: we are available evenings and weekends for you.

Each workshop is 2 hours in length.

You will need to arrange a venue which has:

  • Tables and chairs for participants, to be arranged appropriately for workshop delivery
  • A projector with screen
  • A flip chart and flip chart pens

We have 5 different workshop topics available to choose from.

2. Send us your request

Once you have a venue, date, time, and topic identified, fill out a Workshop Request Form, and send it back to us at We will be in touch to confirm our availability for the time and date requested.

Once we have confirmed your workshop, we will add it to our online schedule and organise a facilitator.

3. Time to promote

Get the word out to your clubs! You will need to promote the workshop and get attendees to sign up online via the Club Matters site. We will send you a link to the sign up page, so that you can direct attendees to the site. Please note, participants must be registered and logged into to Club Matters site to sign up for a workshop through our booking system.

Remember: A workshop will only go ahead with 4 or more different clubs and at least 8 individuals signed up.

Want help promoting? Check out our Club Matters promotional materials for flyers, or send us your twitter handle if you’d like us tweet the workshop from @ClubMatters. We will advertise the workshop on the Club Matters website.

4. Get ready

Once you have obtained the required attendee numbers for the workshop to go ahead we will put you in contact with your workshop facilitator. We will also send you all the materials to be printed for the workshop:

  • slide handouts
  • activity handouts
  • attendee declaration forms
  • feedback forms

The materials will all need to be printed in advance of the workshop. We appreciate that it can be a lot of paper, so feel free to print double sided.

Email your facilitator to say hello and let them know anything that they may find useful (e.g. helpful directions, contact details, information about the audience, etc.)

5. Follow up

We will provide you with follow up communications specific to the workshop topic you choose: this will include links to further Club Matters support to help your clubs to continue developing.
Send the email out to all of the attendees who have registered with you for the workshop, and be sure to cc in

What we will do for you:
  • Provide an experienced facilitator to deliver the workshop.
  • Send you all the workshop materials that you’ll need to print.
  • Arrive at least 30 minutes before the start of the workshop.
  • Provide the laptop containing the workshop presentation slides.
  • Be available for Q&A and networking after the workshop.
  • Collect feedback forms from participants at the end of the workshop.
  • Provide you with follow up communications with links to further Club Matters support to be sent to attendees.



Thousands of sports club volunteers have already benefitted from attending these sessions and we are looking forward to working with your local clubs and other organisations.  We’ve had great feedback from participants and organisers alike and look forward to delivering successful workshops with you now and in the future.

Still have questions? Contact us!

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