Club People

Delivering a Great Experience


The first impressions of your club could be the difference between someone joining or not.

First impressions img

Your member experience is unique to your club. By creating a welcoming environment filled with positive experience, you will not only encourage potential new members to join on first impressions alone, but you will also maintain your current members’ interest and engagement.

Watch the below video and ask yourself: What is it like to be a member at your club? Do you promote your offer well? Do new people receive a warm welcome? Do your members have a great experience every time they come into contact with your club?

If you’re interested in finding out how to better promote your club or the importance of being an inclusive club, check out our Club Marketing and Inclusivity pages.

Now you’ve understood more about your member experience, it’s time to think about Being Consistently Brilliant.


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