Get help to find what you need

Club Matters offers support and guidance to clubs in a wide range of topics.

To help find what you need, select the option below which best describes your current situation.


Get started

If your club is new or in the process of being set-up, we recommend exploring our Start a Club section.

This section is split into the following topics:

  • Things to think about before starting your club
  • The rules and structure your new club will adopt
  • The facilities and funding you will need in place
  • Raising awareness of your club

For further information on the support available across Club Matters, visit our Get Started with Club Matters section.

Keep it up

If your club wants to maintain what it has, or check you’re doing the best you can, we recommend exploring our main topic areas in more detail.

Sign-up to workshops which cover key topic areas such as business planning, marketing, club structures, finances and tax.

Register for free for full access to our resources

Click on these boxes to access toolkits, online modules and interactive content. Have a look around to see which areas your club could benefit from.

For further information on the support available across Club Matters, visit our Get Started with Club Matters section.

Get back on track

My club is struggling on one or more areas and is looking for specific guidance.

We need help growing or maintaining our membership levels We need to manage our finances better We are looking for guidance on applying for funding We need more volunteers to help run our club We are unsure what good governance really means or how we can improve We don’t know if our club’s legal structure is right for us We need support with our facilities or lack of facilities We want to better understand our members and what they want from the club

Top Tips

1. Think about the best way to market your club to reach potential new members

2. Make sure your club is welcoming and inclusive to appeal to new members

3. Make your club experience extraordinary, so that your current members want to stay


Check out the following pages for specific guidance:

Marketing Inclusivity Members and Participants

Top Tips

1. Get into a routine of checking your club’s financial position and keeping records

2. Plan for the future and develop a budget, to help you keep costs on track

3. Get your income from a variety of sources, to stay sustainable


Check out the following pages for specific guidance:

Managing Money Budgeting Generating Income

Top Tips

1. Create a clear club development plan to show funders that you have realistic goals

2. Research the best funding for your club

3. Don’t forget the other ways to raise funds for your club, including fundraising, forming partnerships and gaining sponsorship


Check out the following pages for specific guidance:

Club Development Plan Funding Guidance Generating Income

Top Tips

1. Look beyond your current volunteer base - don’t just rely on those who already have a link to the club

2. Convey the wider benefits of volunteering, such as improving a CV or boosting self-confidence

3. Improve the experience of your current volunteers to reduce the risk of them leaving


Check out the following pages for specific guidance:

Finding Volunteers Developing Volunteers Keeping Volunteers

Top Tips

1. Governance is all about having the right people, policies, procedures and structure in place at your club

2. Protect your club’s reputation by creating, communicating and following a robust set of policies

3. Have an effective committee with clear roles and responsibilities, skills and experiences


Check out the following pages for specific guidance:

Governance Policies and Procedures Effective Committees

Top Tips

1. Explore all the options available and consider seeking legal advice

2. Incorporating your club creates a separate legal entity and protects your committee and members from entering into contracts in their own name

3. Adopting charitable status or becoming a Community Amateur Sports Club (CASC) can provide benefits such as tax relief for your club


Check out the following pages for specific guidance:

Club structures Incorporated Charitable Status CASC

Top Tips

1. Carry out risk assessments for the facilities you use

2. Hiring or leasing facilities is often the simplest solution if you only need to access them for a few hours each week

3. If you own your facilities, make sure you are clued up on business rates and energy saving measures to keep costs down


Check out the following pages for specific guidance:

Club Facilities Risk Assessment Managing Costs

Top Tips

1. The way people participate in sport is changing, you need to make sure your club is flexible and can adapt to modern lifestyles and demands

2. Seek feedback from your members

3. Every club can improve, keep trying to make your club’s experience even better by creating and following an action plan


Check out the following pages for specific guidance:

Understanding Your Members Understanding Your Offer Delivering a Great Experience Being Consistently Brilliant

Raise the bar

If your club is keen to develop and you want to improve your current offer, we recommend using our Club Improvement Tool.

The tool prompts you to think about how your club is performing now and where you would like it to be in the future. Based on your responses, the tool directs you to specific resources to help you reach your goals.


For further information on the support available across Club Matters, visit our Get Started with Club Matters section.


Clubmark is Sport England’s universally acknowledged, cross-sport accreditation scheme.

If your club wants to achieve Clubmark accreditation or you want to find out more, we recommend exploring our Clubmark section.


For further information on the support available across Club Matters, visit our Get Started with Club Matters section.

Club Management

Conflicts of Interest



It's important that conflicts of interest for your committee members are recognised, recorded and managed, to promote integrity and transparency.

A conflict of interest arises when an individual, who is in a position to influence a decision within an organisation, has the potential to exploit that position to benefit personally, for a friend, family member or another connection, at the expense of the organisation's best interests. A committee member would have a conflict of interest if they (or their family) would be set to benefit personally from a committee decision.

What is a conflict of interest for a committee member?

In the context of a sports club, an example conflict of interest could be one of your committee members owning a local building company at the time that your club is looking to build an extension for the clubhouse. Although the club has not yet contracted that company, since the committee member is in a position to influence which company the club use, it has become a conflict of interest for that individual. In theory, that committee member could sway the decision to use their company, even though they know it's not the best choice for the club.

It's worth noting that having conflicts of interest does not mean that your committee members have done something wrong. It's often inevitable that conflicts of interest arise; what's important is that they are recognised and handled appropriately, so as not to risk your club's integrity or reputation.

So in the example above, it could be the case that the committee member's company is the best to use, but the committee member should be open about the relationship from the beginning and not involved in the decision making process over which building company to use. This way they can't be accused of influencing the decision for personal gain at the expense of the club.

Recognising conflicts of interest

Asking committee members to disclose any conflicts of interests is the first step towards managing them and making sure committee members only act in the best interests of the club. Committee members should disclose conflicts of interest at the earliest possible opportunity. When appointing new committee members, simply ask them to disclose any potential or current conflicts of interest and capture this, either in the meeting's minutes or through a Register of Interests (explained in more detail in the 'Recording' section).

You could build in a regular, short time slot into start of committee meetings to check if anyone has any new conflicts to disclose or update on.

Recording conflicts of interest

Once committee members have disclosed conflicts of interest, it's a good idea to capture these using a Register of Interests. This can be a simple document summarising any current or potential conflicts your committee members have. Making sure this information is recorded demonstrates that the committee are aware of the conflicts and are taking steps towards managing them. It promotes transparency for your club members, and reduces the risk of your integrity being questioned later in time.

We have an example Register of Interests available to download if you have registered and logged-in.

Remember to check in with committee members regularly to see if the status of conflicts of interests has changed to keep the register up-to-date. As suggested earlier, you could build a regular slot into committee meetings to do this.

Managing conflicts of interest

Declaring and recording your interests is good practice, but if decisions are still influenced by these connections at the expense of the club, it hasn't really helped protect your integrity! Taking actions to manage these conflicts of interest is just as important.Managing conflicts of interest could involve excluding a committee member with a personal connection from related meetings or decision making processes, so as to ensure that only the club's best interests are considered. It's usually up to the chair to consult with the rest of the committee to decide how to act.

Whatever action is taken, make sure this information is captured either in the meeting's minutes or on the Register of Interests.

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