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Get help to find what you need

Club Matters offers support and guidance to clubs in a wide range of topics.

To help find what you need, select the option below which best describes your current situation.

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Get started

If your club is new or in the process of being set-up, we recommend exploring our Start a Club section.

This section is split into the following topics:

  • Things to think about before starting your club
  • The rules and structure your new club will adopt
  • The facilities and funding you will need in place
  • Raising awareness of your club
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For further information on the support available across Club Matters, visit our Get Started with Club Matters section.

Keep it up

If your club wants to maintain what it has, or check you’re doing the best you can, we recommend exploring our main topic areas in more detail.

Sign-up to workshops which cover key topic areas such as business planning, marketing, club structures, finances and tax.

Register for free for full access to our resources

Click on these boxes to access toolkits, online modules and interactive content. Have a look around to see which areas your club could benefit from.

For further information on the support available across Club Matters, visit our Get Started with Club Matters section.

Get back on track

My club is struggling on one or more areas and is looking for specific guidance.

We need help growing or maintaining our membership levels We need to manage our finances better We are looking for guidance on applying for funding We need more volunteers to help run our club We are unsure what good governance really means or how we can improve We don’t know if our club’s legal structure is right for us We need support with our facilities or lack of facilities We want to better understand our members and what they want from the club

Top Tips

1. Think about the best way to market your club to reach potential new members

2. Make sure your club is welcoming and inclusive to appeal to new members

3. Make your club experience extraordinary, so that your current members want to stay

Links

Check out the following pages for specific guidance:

Marketing Inclusivity Members and Participants

Top Tips

1. Get into a routine of checking your club’s financial position and keeping records

2. Plan for the future and develop a budget, to help you keep costs on track

3. Get your income from a variety of sources, to stay sustainable

Links

Check out the following pages for specific guidance:

Managing Money Budgeting Generating Income

Top Tips

1. Create a clear club development plan to show funders that you have realistic goals

2. Research the best funding for your club

3. Don’t forget the other ways to raise funds for your club, including fundraising, forming partnerships and gaining sponsorship

Links

Check out the following pages for specific guidance:

Club Development Plan Funding Guidance Generating Income

Top Tips

1. Look beyond your current volunteer base - don’t just rely on those who already have a link to the club

2. Convey the wider benefits of volunteering, such as improving a CV or boosting self-confidence

3. Improve the experience of your current volunteers to reduce the risk of them leaving

Links

Check out the following pages for specific guidance:

Finding Volunteers Developing Volunteers Keeping Volunteers

Top Tips

1. Governance is all about having the right people, policies, procedures and structure in place at your club

2. Protect your club’s reputation by creating, communicating and following a robust set of policies

3. Have an effective committee with clear roles and responsibilities, skills and experiences

Links

Check out the following pages for specific guidance:

Governance Policies and Procedures Effective Committees

Top Tips

1. Explore all the options available and consider seeking legal advice

2. Incorporating your club creates a separate legal entity and protects your committee and members from entering into contracts in their own name

3. Adopting charitable status or becoming a Community Amateur Sports Club (CASC) can provide benefits such as tax relief for your club

Links

Check out the following pages for specific guidance:

Club structures Incorporated Charitable Status CASC

Top Tips

1. Carry out risk assessments for the facilities you use

2. Hiring or leasing facilities is often the simplest solution if you only need to access them for a few hours each week

3. If you own your facilities, make sure you are clued up on business rates and energy saving measures to keep costs down

Links

Check out the following pages for specific guidance:

Club Facilities Risk Assessment Managing Costs

Top Tips

1. The way people participate in sport is changing, you need to make sure your club is flexible and can adapt to modern lifestyles and demands

2. Seek feedback from your members

3. Every club can improve, keep trying to make your club’s experience even better by creating and following an action plan

Links

Check out the following pages for specific guidance:

Understanding Your Members Understanding Your Offer Delivering a Great Experience Being Consistently Brilliant

Raise the bar

If your club is keen to develop and you want to improve your current offer, we recommend using our Club Improvement Tool.

The tool prompts you to think about how your club is performing now and where you would like it to be in the future. Based on your responses, the tool directs you to specific resources to help you reach your goals.

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For further information on the support available across Club Matters, visit our Get Started with Club Matters section.

Clubmark

Clubmark is Sport England’s universally acknowledged, cross-sport accreditation scheme.

If your club wants to achieve Clubmark accreditation or you want to find out more, we recommend exploring our Clubmark section.

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For further information on the support available across Club Matters, visit our Get Started with Club Matters section.

What’s happening with Business Rates?

As stories about business rates are hitting the headlines, what might the changes mean to you and your club?

What are Business Rates?

Business rates are effectively taxes on non-domestic premises payable by organisations, including sports clubs, on the property that they occupy. For example, if you own or lease a clubhouse, you can expect to receive a business rates bill from your local authority.

Business rates are calculated by multiplying a property’s rateable value by a multiplier. If your rateable value is changing dramatically as a result of the 2017 revaluation, transitional relief might also be a feature of your forthcoming rates bill.

A property’s rateable value is an estimate of how much it would cost to rent, based on factors such as its size and location. Rateable values for properties in England, Scotland and Wales were last set in 2010 and remain static for a number of years, unless you choose to report changes to your property or local area.

Multipliers are set by central government on an annual basis and increased depending on the level of inflation. There is currently a standard multiplier and a lower one for Small Businesses. You can check if you are eligible as a Small Business by getting in touch with your local council.

There is relief available on business rates for CASC (Community Amateur Sports Clubs) and charities, if the property is used for charitable purposes, and for Small Businesses. Find out more about this below.

 

So, what’s changing?

From 1st April 2017, a revaluation of the rateable values of properties in England, Scotland and Wales will come into effect. This basically means that a review has taken place tot all rateable values in line with the property market. Multipliers will also be revised, which means a change in your rateable value may not always mean a change in your business rates bill.

Whilst you can check the draft valuation for the property you occupy to help you estimate your 2017-2018 bill it’s likely that your local authority has or will shortly send it to you. It is recommended that you firstly, check it against last year’s bill and if you think your property’s rateable value is incorrect, you can contact the Valuation Office Agency (VOA).

Another change is that the current threshold to be eligible for Small Business rates relief is doubling. Small businesses (who only occupy one property) are eligible to pay no rates if their rateable value is £12,000 or less. Find out more about business rates relief and how to apply below.

 

Business Rates Relief

If your sports club is a registered CASC (Community Amateur Sports Club) or charity, you can apply for business rates relief of 80%. On top of this there could be a discretionary relief available, of up to 100%. This discretionary relief will depend upon your Local Authority. If you are unsure about your rates bill or you want to apply for the relief, get in touch with your local council.

Small Businesses are also eligible for rates relief. Again, if you want to check whether you are eligible as a Small Business or to apply for the relief, get in touch with your local council.

Find out more about Business Rates with guidance from gov.uk