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Get help to find what you need

Club Matters offers support and guidance to clubs in a wide range of topics.

To help find what you need, select the option below which best describes your current situation.

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Get started

If your club is new or in the process of being set-up, we recommend exploring our Start a Club section.

This section is split into the following topics:

  • Things to think about before starting your club
  • The rules and structure your new club will adopt
  • The facilities and funding you will need in place
  • Raising awareness of your club
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For further information on the support available across Club Matters, visit our Get Started with Club Matters section.

Keep it up

If your club wants to maintain what it has, or check you’re doing the best you can, we recommend exploring our main topic areas in more detail.

Sign-up to workshops which cover key topic areas such as business planning, marketing, club structures, finances and tax.

Register for free for full access to our resources

Click on these boxes to access toolkits, online modules and interactive content. Have a look around to see which areas your club could benefit from.

For further information on the support available across Club Matters, visit our Get Started with Club Matters section.

Get back on track

My club is struggling on one or more areas and is looking for specific guidance.

We need help growing or maintaining our membership levels We need to manage our finances better We are looking for guidance on applying for funding We need more volunteers to help run our club We are unsure what good governance really means or how we can improve We don’t know if our club’s legal structure is right for us We need support with our facilities or lack of facilities We want to better understand our members and what they want from the club

Top Tips

1. Think about the best way to market your club to reach potential new members

2. Make sure your club is welcoming and inclusive to appeal to new members

3. Make your club experience extraordinary, so that your current members want to stay

Links

Check out the following pages for specific guidance:

Marketing Inclusivity Members and Participants

Top Tips

1. Get into a routine of checking your club’s financial position and keeping records

2. Plan for the future and develop a budget, to help you keep costs on track

3. Get your income from a variety of sources, to stay sustainable

Links

Check out the following pages for specific guidance:

Managing Money Budgeting Generating Income

Top Tips

1. Create a clear club development plan to show funders that you have realistic goals

2. Research the best funding for your club

3. Don’t forget the other ways to raise funds for your club, including fundraising, forming partnerships and gaining sponsorship

Links

Check out the following pages for specific guidance:

Club Development Plan Funding Guidance Generating Income

Top Tips

1. Look beyond your current volunteer base - don’t just rely on those who already have a link to the club

2. Convey the wider benefits of volunteering, such as improving a CV or boosting self-confidence

3. Improve the experience of your current volunteers to reduce the risk of them leaving

Links

Check out the following pages for specific guidance:

Finding Volunteers Developing Volunteers Keeping Volunteers

Top Tips

1. Governance is all about having the right people, policies, procedures and structure in place at your club

2. Protect your club’s reputation by creating, communicating and following a robust set of policies

3. Have an effective committee with clear roles and responsibilities, skills and experiences

Links

Check out the following pages for specific guidance:

Governance Policies and Procedures Effective Committees

Top Tips

1. Explore all the options available and consider seeking legal advice

2. Incorporating your club creates a separate legal entity and protects your committee and members from entering into contracts in their own name

3. Adopting charitable status or becoming a Community Amateur Sports Club (CASC) can provide benefits such as tax relief for your club

Links

Check out the following pages for specific guidance:

Club structures Incorporated Charitable Status CASC

Top Tips

1. Carry out risk assessments for the facilities you use

2. Hiring or leasing facilities is often the simplest solution if you only need to access them for a few hours each week

3. If you own your facilities, make sure you are clued up on business rates and energy saving measures to keep costs down

Links

Check out the following pages for specific guidance:

Club Facilities Risk Assessment Managing Costs

Top Tips

1. The way people participate in sport is changing, you need to make sure your club is flexible and can adapt to modern lifestyles and demands

2. Seek feedback from your members

3. Every club can improve, keep trying to make your club’s experience even better by creating and following an action plan

Links

Check out the following pages for specific guidance:

Understanding Your Members Understanding Your Offer Delivering a Great Experience Being Consistently Brilliant

Raise the bar

If your club is keen to develop and you want to improve your current offer, we recommend using our Club Improvement Tool.

The tool prompts you to think about how your club is performing now and where you would like it to be in the future. Based on your responses, the tool directs you to specific resources to help you reach your goals.

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For further information on the support available across Club Matters, visit our Get Started with Club Matters section.

Clubmark

Clubmark is Sport England’s universally acknowledged, cross-sport accreditation scheme.

If your club wants to achieve Clubmark accreditation or you want to find out more, we recommend exploring our Clubmark section.

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For further information on the support available across Club Matters, visit our Get Started with Club Matters section.

Chew Valley Badminton Club shares top-tips for attracting women to a sports club

With Women’s Sport Week 2017 in full swing, we wanted to share a success story from a sports club who has taken some simple steps to attract more women and seen fantastic results

Chew Valley Badminton Club recently found out that, for various reasons, it would be losing some female players. To avoid having to drop a team completely, club coaches Will Mellersh and Lynne Joyner recognised they needed to find a way to get more women along to the club!

They decided to run a short, 7 week basic coaching course to attract ladies who are complete beginners or might already play socially, to join the club for an hour a week. They sent out a series of Facebook posts through their club and personal accounts, asking friends and family to share and promote the upcoming course. As a local fitness instructor, Lynne also directly messaged a number of her clients to see if they wanted to try something new.

They had hoped to get a handful of women along to enjoy a fun session, expecting to teach the basics of how to serve and return and maybe progress on to rallies. They were thrilled when over fifteen ladies showed up, ranging in age from 18-65 years old. Some had not played since school, others played socially with each other or with their children. Many of the women were nervous at the start, worried that everyone else would be of a better standard, but Will and Lynne ensured that everyone felt welcome and recognised that all of the women had already taken a huge leap of faith in coming along in the first place.

It quickly transpired that their original session plan was too basic for many of the women, whose skill levels were much more advanced than they had anticipated and following a short coaching session, all of the ladies were enjoying rallies of 30, 40, 50+ shots. Will and Lynne discussed motivations for coming along with the women and for many, it was for fitness reasons, so they also adapted the session to include some fun drills and footwork exercises.

As Will says, these are all simple, easy steps, applicable to all sports and they did not require much effort on their behalf:

“What was remarkable, is the level of positive response in such a short timescale with very little planning required on our part.”

The sessions have taught the club exciting ways to be more welcoming to potential new players and be more aware of some of the concerns potential players need to overcome. After the success of the initial session, the club plans to incorporate the lessons they've learnt and look at its overall offering in terms of the balance between competitive and social play; to be more attractive in the long term to the community as a result.

Top-Tips from Chew Valley Badminton Club to running a successful session for women who are new to the club:

  1. Understand that people often enjoy sport when they are younger, or at school, and want to get back into it
  2. There are barriers to participation that women have to overcome, which are often different to men
  3. Removing as many of these barriers as possible is the key to success, for example by making sessions affordable, accessible, open to all abilities, providing equipment and being flexible with start and end times - in case people need to arrive late or leave early
  4. You need to create a welcoming environment to put newcomers at ease
  5. Facebook is a really powerful communication tool to use in your community
  6. Ask your current members to volunteer their time to help run sessions for newcomers

Thank-you to Chew Valley Badminton Club for letting us share their story. You can find out more about the club by clicking on the buttons below. If your club has a story they’d like to share with us, please get in touch with the team.

For more support on engaging women and girls in your sports club, including guidance on understanding motivations and barriers, visit our Women and Your Club page.