Get help to find what you need

Club Matters offers support and guidance to clubs in a wide range of topics.

To help find what you need, select the option below which best describes your current situation.


Get started

If your club is new or in the process of being set-up, we recommend exploring our Start a Club section.

This section is split into the following topics:

  • Things to think about before starting your club
  • The rules and structure your new club will adopt
  • The facilities and funding you will need in place
  • Raising awareness of your club

For further information on the support available across Club Matters, visit our Get Started with Club Matters section.

Keep it up

If your club wants to maintain what it has, or check you’re doing the best you can, we recommend exploring our main topic areas in more detail.

Sign-up to workshops which cover key topic areas such as business planning, marketing, club structures, finances and tax.

Register for free for full access to our resources

Click on these boxes to access toolkits, online modules and interactive content. Have a look around to see which areas your club could benefit from.

For further information on the support available across Club Matters, visit our Get Started with Club Matters section.

Get back on track

My club is struggling on one or more areas and is looking for specific guidance.

We need help growing or maintaining our membership levels We need to manage our finances better We are looking for guidance on applying for funding We need more volunteers to help run our club We are unsure what good governance really means or how we can improve We don’t know if our club’s legal structure is right for us We need support with our facilities or lack of facilities We want to better understand our members and what they want from the club

Top Tips

1. Think about the best way to market your club to reach potential new members

2. Make sure your club is welcoming and inclusive to appeal to new members

3. Make your club experience extraordinary, so that your current members want to stay


Check out the following pages for specific guidance:

Marketing Inclusivity Members and Participants

Top Tips

1. Get into a routine of checking your club’s financial position and keeping records

2. Plan for the future and develop a budget, to help you keep costs on track

3. Get your income from a variety of sources, to stay sustainable


Check out the following pages for specific guidance:

Managing Money Budgeting Generating Income

Top Tips

1. Create a clear club development plan to show funders that you have realistic goals

2. Research the best funding for your club

3. Don’t forget the other ways to raise funds for your club, including fundraising, forming partnerships and gaining sponsorship


Check out the following pages for specific guidance:

Club Development Plan Funding Guidance Generating Income

Top Tips

1. Look beyond your current volunteer base - don’t just rely on those who already have a link to the club

2. Convey the wider benefits of volunteering, such as improving a CV or boosting self-confidence

3. Improve the experience of your current volunteers to reduce the risk of them leaving


Check out the following pages for specific guidance:

Finding Volunteers Developing Volunteers Keeping Volunteers

Top Tips

1. Governance is all about having the right people, policies, procedures and structure in place at your club

2. Protect your club’s reputation by creating, communicating and following a robust set of policies

3. Have an effective committee with clear roles and responsibilities, skills and experiences


Check out the following pages for specific guidance:

Governance Policies and Procedures Effective Committees

Top Tips

1. Explore all the options available and consider seeking legal advice

2. Incorporating your club creates a separate legal entity and protects your committee and members from entering into contracts in their own name

3. Adopting charitable status or becoming a Community Amateur Sports Club (CASC) can provide benefits such as tax relief for your club


Check out the following pages for specific guidance:

Club structures Incorporated Charitable Status CASC

Top Tips

1. Carry out risk assessments for the facilities you use

2. Hiring or leasing facilities is often the simplest solution if you only need to access them for a few hours each week

3. If you own your facilities, make sure you are clued up on business rates and energy saving measures to keep costs down


Check out the following pages for specific guidance:

Club Facilities Risk Assessment Managing Costs

Top Tips

1. The way people participate in sport is changing, you need to make sure your club is flexible and can adapt to modern lifestyles and demands

2. Seek feedback from your members

3. Every club can improve, keep trying to make your club’s experience even better by creating and following an action plan


Check out the following pages for specific guidance:

Understanding Your Members Understanding Your Offer Delivering a Great Experience Being Consistently Brilliant

Raise the bar

If your club is keen to develop and you want to improve your current offer, we recommend using our Club Improvement Tool.

The tool prompts you to think about how your club is performing now and where you would like it to be in the future. Based on your responses, the tool directs you to specific resources to help you reach your goals.


For further information on the support available across Club Matters, visit our Get Started with Club Matters section.


Clubmark is Sport England’s universally acknowledged, cross-sport accreditation scheme.

If your club wants to achieve Clubmark accreditation or you want to find out more, we recommend exploring our Clubmark section.


For further information on the support available across Club Matters, visit our Get Started with Club Matters section.

Club Matters Meets: Tamara Taylor

This month Club Matters Meets caught up Tamara Taylor, England rugby union player and captain of the team in the 2015 Women's Six Nations Championship. We chatted about her experience growing up in women's rugby and how she gives back to the sport. 

How old where you when you joined your first Rugby club and what was it called?

I was 15 years old, about a month off being 16 when I joined my first rugby club and it was called Henley Rugby Club down in the beautiful Henley-On-Thames. It was a club that my brother was already playing at and a Women’s team started, so as soon as I saw it advertised I took myself along.


What do you remember about the club? (the atmosphere, culture, social aspects, how it was run, the people you met there?)

I was quite nervous because it was a senior women’s team and I was only 15 going on 16…but I remember all the girls being really really friendly and the club has really good links between the Mens’ and the Womens’ sections and the community. It had a real family atmosphere to it and even when I went to watch my brother play there would be kids everywhere, parents watching and people on the sidelines chucking a ball around. It felt like a really welcoming and friendly place to go. It didn’t matter if it was Wednesday night training or if you were down there on a Saturday or Sunday you could always walk into the clubhouse and feel welcomed by everybody. I think it’s got a lot more professional now and the Mens’ team have gone through the ranks, but each time I’ve been back, there’s always someone at the door to greet you which I think is really important to keep getting people to come back.


How important was this grassroots introduction to sport in your personal development and in becoming a professional athlete? 

Grassroots sport is absolutely pivotal in any sportspersons’ life as you generally don’t go from playing at school into a professional contract in whatever sport you do! There’s usually some sort of transition and grassroots sport is really where you learn your trade and develop the first part of your skills, especially as a rugby player. I think for me personally, I had to be quite brave to go to my first club in the first place because it was a senior womens’ section and I hadn’t really played any rugby so it taught me a lot about bravery, resilience and courage and actually if you can be brave enough to take that first step into the unknown it made a massive difference for me and made me love rugby even more and it’s my love of rugby that’s made to go on to work as hard as I possibly can. You can’t get those professional athletes without the first starting point of the club and community and the support network you get with grassroots clubs.


What is your fondest memory of sport when you were younger?

I grew up in Zambia and Botswana until I was 7 years old, the lifestyle was just being outside barefoot in a pair of shorts running around. My Mum was a PE teacher. I can remember hanging around after school and chucking a tennis ball against a wall waiting for her to finish. Another really fond memory of mine was when we first moved to England and playing Quick Cricket just outside the house on a bit of grass with my Mum, Dad and Brother…everyone just chucking a ball and you used the little stumps behind your feet as the wicket. Just playing outside in the sunshine trying my best to beat my brother and failing miserably normally!


Is there a particular volunteer/club member from anywhere along your incredible journey that made a real impact in your life? Is there anything you would like to say to them?

There’s a couple of volunteers and club members. My first two rugby coaches back at Henley Scott Perkin and Jerry Edwards, they were the ones that kept me going, kept me enthused and ultimately, they moved me from playing in the back to the forwards which is where I’ve ended up playing and where I got capped for England as a forward. They were volunteers who turned up every day rain or shine. They were a real motivation for me, they kept me going as a youngster in the squad. I just want to say a huge thank you to them, I don’t think they realise how huge an impact they made on my rugby journey. More recently, there’s two guys at my current rugby club, Graham Sykes and Tony Corpse. They are just pure volunteers and have always been involved with the Sharks Womens’ team and the help in absolutely any way they can: being a treasurer, cooking bacon sandwiches in the morning for our away trips, coming and helping in any kind of club negotiation. They have completed my grassroots rugby from the coaching guys at Henley to the ‘grown-ups’ as I like to call them up at Darlington Mowden Park. Just a huge thank you to them for all the time they put in – they don’t get paid and we’re all probably a real pain with how much we ask of them and yet they keep helping us – they are just amazing!


Do you plan on volunteering your time and giving back to the sport that made you the woman you are today?

Yes, definitely! At the moment, I’m very fortunate that the job that I do is within rugby and I coach within the community game which is amazing to get paid to give back, but I’ve also helped out at clubs and schools volunteering my time trying to help inspire people being a professional athlete and going back to where it all starts at these schools and clubs and I know whatever I do for a career in the future, I will 100% be going down to my local rugby club and helping out with coaching and anything that I can. We need volunteers in clubs and I was helped so much by the volunteers across my career that I couldn’t possibly not give back.


Is there any message you’d like to give to the volunteers who help run thousands of sports clubs up and down the country? 

A massive thank you! For all the work that they do. I know that sometimes, from a personal experience it feels like you’re doing a thankless job, but you don’t realise how much of an impact you’re making on people around you and the jobs that you’re doing and how much that helps others. So, thank you and keep going! As sportspeople, I think we’re always trying to be better and be better versions of ourselves and I think that’s true of all the volunteers as well, you’re doing a great job!

Tamara is taking part in the LMAX Exchange Everest Rugby Challenge playing the highest ever game of rugby in history next April in support of Wooden Spoon, the Children’s charity of rugby. Any sponsors can be made here:

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