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Get help to find what you need

Club Matters offers support and guidance to clubs in a wide range of topics.

To help find what you need, select the option below which best describes your current situation.

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Get started

If your club is new or in the process of being set-up, we recommend exploring our Start a Club section.

This section is split into the following topics:

  • Things to think about before starting your club
  • The rules and structure your new club will adopt
  • The facilities and funding you will need in place
  • Raising awareness of your club
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For further information on the support available across Club Matters, visit our Get Started with Club Matters section.

Keep it up

If your club wants to maintain what it has, or check you’re doing the best you can, we recommend exploring our main topic areas in more detail.

Sign-up to workshops which cover key topic areas such as business planning, marketing, club structures, finances and tax.

Register for free for full access to our resources

Click on these boxes to access toolkits, online modules and interactive content. Have a look around to see which areas your club could benefit from.

For further information on the support available across Club Matters, visit our Get Started with Club Matters section.

Get back on track

My club is struggling on one or more areas and is looking for specific guidance.

We need help growing or maintaining our membership levels We need to manage our finances better We are looking for guidance on applying for funding We need more volunteers to help run our club We are unsure what good governance really means or how we can improve We don’t know if our club’s legal structure is right for us We need support with our facilities or lack of facilities We want to better understand our members and what they want from the club

Top Tips

1. Think about the best way to market your club to reach potential new members

2. Make sure your club is welcoming and inclusive to appeal to new members

3. Make your club experience extraordinary, so that your current members want to stay

Links

Check out the following pages for specific guidance:

Marketing Inclusivity Members and Participants

Top Tips

1. Get into a routine of checking your club’s financial position and keeping records

2. Plan for the future and develop a budget, to help you keep costs on track

3. Get your income from a variety of sources, to stay sustainable

Links

Check out the following pages for specific guidance:

Managing Money Budgeting Generating Income

Top Tips

1. Create a clear club development plan to show funders that you have realistic goals

2. Research the best funding for your club

3. Don’t forget the other ways to raise funds for your club, including fundraising, forming partnerships and gaining sponsorship

Links

Check out the following pages for specific guidance:

Club Development Plan Funding Guidance Generating Income

Top Tips

1. Look beyond your current volunteer base - don’t just rely on those who already have a link to the club

2. Convey the wider benefits of volunteering, such as improving a CV or boosting self-confidence

3. Improve the experience of your current volunteers to reduce the risk of them leaving

Links

Check out the following pages for specific guidance:

Finding Volunteers Developing Volunteers Keeping Volunteers

Top Tips

1. Governance is all about having the right people, policies, procedures and structure in place at your club

2. Protect your club’s reputation by creating, communicating and following a robust set of policies

3. Have an effective committee with clear roles and responsibilities, skills and experiences

Links

Check out the following pages for specific guidance:

Governance Policies and Procedures Effective Committees

Top Tips

1. Explore all the options available and consider seeking legal advice

2. Incorporating your club creates a separate legal entity and protects your committee and members from entering into contracts in their own name

3. Adopting charitable status or becoming a Community Amateur Sports Club (CASC) can provide benefits such as tax relief for your club

Links

Check out the following pages for specific guidance:

Club structures Incorporated Charitable Status CASC

Top Tips

1. Carry out risk assessments for the facilities you use

2. Hiring or leasing facilities is often the simplest solution if you only need to access them for a few hours each week

3. If you own your facilities, make sure you are clued up on business rates and energy saving measures to keep costs down

Links

Check out the following pages for specific guidance:

Club Facilities Risk Assessment Managing Costs

Top Tips

1. The way people participate in sport is changing, you need to make sure your club is flexible and can adapt to modern lifestyles and demands

2. Seek feedback from your members

3. Every club can improve, keep trying to make your club’s experience even better by creating and following an action plan

Links

Check out the following pages for specific guidance:

Understanding Your Members Understanding Your Offer Delivering a Great Experience Being Consistently Brilliant

Raise the bar

If your club is keen to develop and you want to improve your current offer, we recommend using our Club Improvement Tool.

The tool prompts you to think about how your club is performing now and where you would like it to be in the future. Based on your responses, the tool directs you to specific resources to help you reach your goals.

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For further information on the support available across Club Matters, visit our Get Started with Club Matters section.

Clubmark

Clubmark is Sport England’s universally acknowledged, cross-sport accreditation scheme.

If your club wants to achieve Clubmark accreditation or you want to find out more, we recommend exploring our Clubmark section.

Go

For further information on the support available across Club Matters, visit our Get Started with Club Matters section.

Need help finding new volunteers?

With Volunteers’ Week coming to a close, we want to thank the millions of volunteers who give up their time up and down the country. Without the time, energy and commitment of volunteers, grassroots sport simply would not happen. But it’s not always easy to find people willing to help out or people with the skills and experience that you really need in your club. In fact, it can be quite tricky! Is your club looking to recruit new volunteers but not sure where to start? Fear not – we are here to help, click here to read our 3 top tips to finding new volunteers.   

Our 3 top tips for finding new volunteers:

  1. Look within your club

Look at your members, players, parents and their wider networks. Asking these groups of people if they are willing to offer some time could be a quick and easy way to boost your potential volunteer pool. Many people don’t volunteer simply because they’ve never been asked to!

Top-tip: Two thirds of current volunteers got involved because they heard about an opportunity through friends and family, so don’t underestimate word of mouth as a way to find new volunteers.

  1. Look outside your club, to the wider community

Broadening your search to include the wider community can bring in fresh perspectives, new skills and experiences and make your volunteer pool more diverse. You could organise an open day or recruitment fair - make sure your current volunteers are there to welcome potential new recruits and tell them about volunteering at the club, the roles available and why they enjoy it.

Use a range of communication tools to get the word out about the skills and experiences you are looking for and what volunteer roles you are recruiting to.

  • Include a volunteering section on your website, where you can post updates on available roles. Make sure you include an email address or contact number for people to express their interest.
  • Social Media is also a really useful way to let people know you need more volunteers. Use photos and videos to give a sense of what the volunteer experience is like.

Posters, flyers and postcards to promote your club and advertise volunteer roles can also be useful. Places with high footfall like leisure centres, gyms, doctors, community centres, local businesses and schools can be a good place to start. Think about where the people with the skills and experience you are looking for may visit

  1. Other organisations who can help

There are a number of organisations and programmes that can help link your club with potential volunteers. These include:

  • Join in:  a registered charity that helps UK grassroots sport clubs attract more supporters and volunteers from their local communities.
  • vInspired: vInspired works to link organisations with youth volunteers. Half of 16-24 year olds would prefer to volunteer in something sports based. This is a huge group of potential volunteers.
  • Local Volunteer Centres: local organisations that provide support and expertise within the local community to potential volunteers, existing volunteers and organisations that use volunteers.
  • Sports Volunteering Network: This connects your club with your local County Sports Partnership who can support you with your volunteering needs.
  • Schools/colleges/universities: As well as taking part in sport, many young people are keen to give up some of their free time to offer support to their local sports clubs.
  • National Governing Bodies: Your sport’s governing body can help you find out about volunteer schemes that help to train, reward and recognise volunteers within sports clubs.
  • County Sports Partnerships: They may also be able to provide support and guidance about working with schools, colleges and universities in your area.

Once you have recruited new volunteers you will need to focus on providing them with an excellent experience, to keep them at your club and help them to develop the skills they need. Make sure you read July’s newsletter which will give you some tips and tricks to effectively manage and retain your volunteers.

Find out more

There’s lots more tips and advice on volunteering on the Club Matters website;

https://www.sportenglandclubmatters.com/club-people/volunteers/