The club improvement tool is designed to get you thinking about your club, where it performs well, and where there are opportunities to improve.

For areas where you need help, the tool will generate a club improvement plan and signpost you to recommended resources to help you develop your club. Watch the video below to find out how to use the tool.

Getting started using the club improvement tool is quick and easy. To get the most out of the tool we recommend you run through the information below and then access the tool following the link at the foot of the page. If you haven’t already, you will need to Register and log in to Club Matters before starting.

Once you have registered and assigned yourself to a club, you will be able to access the club improvement tool by selecting 'My Club Improvement Plan' below the 'My Club' option on the main menu at the top of the page or by using the link at the bottom of this page.

Completing the tool

It’s easy to complete the tool and should take up to 15 minutes.  Simply read each question and click on the statement that best matches your clubs situation now and then where you would like to be in the future.  If the question isn’t relevant to you club (e.g. if you don’t have facilities) then just click N/A. For each section you can add in any comments or reminders in the free text box.  This is your clubs tool so add in anything here that you think would be useful. Anyone involved in running the club can complete the tool.  If you want to do it as a group (e.g. committee) you can download a copy to discuss offline at a meeting.  You can also save your responses at any time if you want to discuss this or simply have something else you need to do. Before you start, choose a time period to review the diagnostic; you’ll receive a reminder to do this in the future. Once complete click on save to record the output and suggested resources.


Once you have completed the questions a short club improvement plan, together with a list of recommended resources, will be generated.  The Club Improvement plan captures your responses to the questions to remind you of your current position and highlights why each area is an important part of club development. You can use the plan on its own or as part of wider support for your club.  For example you may wish to share this with your NGB, Active Partnership or local authority development team who could help you identify further support or resources available. The recommended resources will provide guidance and support on areas you would like to see improvement.  The resources include online information, downloadable templates and toolkits, and face to face resources including seminars and workshops and mentoring.

Get others involved

You can use the club improvement tool in different ways to help get more people involved in the running of our club. These include:

  • Downloading the tool and discussing the questions in a committee meeting. You can use this to get a wider view of the clubs current position and start a discussion about the future of the club.
  • Asking different people to access the suggested resources. For example you may want to ask different people to attend seminars or workshops based upon their role at the club, interest or skillset.
  • Sharing the completed plan internally (e.g. with your wider committee to make sure everyone is involved and up to date) and externally (e.g. with your local NGB, Active Partnership or local authority development officer) to see what additional support is available.
  • Using the club views tool to get the views of your players, members, coaches and volunteers. By using the club improvement tool and club views together you will get a 360 degree picture of how your club is performing.

Take action and review your progress

Once you have your plan in place the next step is to take action. Review the suggested resources, book on the relevant workshops and seminars and consider whether a mentor would be helpful. Think about whom else can help support your club to improve and develop. It’s also important to regularly review how you are progressing. Taking time to do this will make sure you are on the right track and ideally, show you how much progress you have made. You’ll be prompted automatically to review your club improvement plan periodically depending on the review period timescale you chose. Finally, remember to celebrate your success. Club improvement is hard work so remember to enjoy what you’ve achieved. 

Club Improvement Tool - Please note you need to be logged in to access the tool

Last modified: Thursday, 10 February 2022, 12:50 PM