This accessibility statement applies to the website. There are no active subdomains.

This website is run by Sport England Club Matters and we want as many people as possible to be able to use it. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen and without content being truncated or overlapping
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren't fully accessible:

  • Some PDFs aren’t accessible via screen readers, we are currently pursuing alternative methods of presenting this information in an accessible manner.  We are committed to ensuring that all of our PDFs are available in plain text format by October 2021.

Feedback and contact information

If you need information on this website in a different format like large print, or Braille, please email We’ll consider your request and get back to you within 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, please email us at

Enforcement procedure

The Equality and Human Rights Commission is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service.

Technical information about this website’s accessibility

We're committed to making our website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • WCAG 2.1: We are working towards ensuring that all PDF documents are available in alternative, easy read formats by Q3 2021

What we're doing to improve accessibility

We're working towards WCAG 2.1 AA certification and are currently dealing with the final issues. We plan to resolve these during Q3 2021, with a view to compliance within 2021. We also plan to continue testing during 2021 in a programme of further improvements.

Preparation of this accessibility statement

This statement was prepared on the 8th of April 2021.

This website was last tested throughout February and March 2021. This test was conducted internally.

 We followed GOV.UK guidance on deciding how to check this website, as follows:

  1. We used an automated website mapping tool to identify all the pages and documents on the website.
  2. We identified the subdomains that are out of scope and removed all the pages from the page list.
  3. We removed all the documents from the list. It hasn't yet been decided if they'll be fixed immediately, fixed on demand or if either the 'legacy office documents' or 'disproportionate burden' exemptions will be used.
  4. We grouped the remaining pages according to type, such as all the 'News' pages, 'Blog' pages, 'Case studies' etc.
  5. We manually assessed a number of pages from each group to determine the level of consistency within the group and the type of content on those pages.
  6. We manually assessed all the 'unique' pages such as the homepage and 'Contact us' to determine the type of content on those pages.
  7. We identified a minimum representative subset of pages that contain examples of the most common layouts, components and features, including:
    • The header and footer
    • Important 'unique pages'
    • Pages with text content and data tables
    • Pages with informational images, images of text and video content
    • Interactive elements such as forms, tabbed interfaces, carousels, hide/reveal functionality and content filtering
    • AJAX content loading.
  8. We conducted a manual WCAG audit on the representative subset of pages.
  9. We conducted two rounds of fixing and retesting, such that most WCAG non-conformances have been fixed.
  10. A further round of fixing and retesting is in progress as discussed in the above clauses.
  11. When all the non-conformances arising from the manual testing have been fixed, we'll conduct an automated accessibility test of all the pages.
  12. We will continue to conduct further rounds of fixing and retesting until all our identified or reported WCAG non-conformances have been fixed.

Last modified: Tuesday, 20 July 2021, 3:53 PM