Get help to find what you need

Club Matters offers support and guidance to clubs in a wide range of topics.

To help find what you need, select the option below which best describes your current situation.


Get started

If your club is new or in the process of being set-up, we recommend exploring our Start a Club section.

This section is split into the following topics:

  • Things to think about before starting your club
  • The rules and structure your new club will adopt
  • The facilities and funding you will need in place
  • Raising awareness of your club

For further information on the support available across Club Matters, visit our Get Started with Club Matters section.

Keep it up

If your club wants to maintain what it has, or check you’re doing the best you can, we recommend exploring our main topic areas in more detail.

Sign-up to workshops which cover key topic areas such as business planning, marketing, club structures, finances and tax.

Register for free for full access to our resources

Click on these boxes to access toolkits, online modules and interactive content. Have a look around to see which areas your club could benefit from.

For further information on the support available across Club Matters, visit our Get Started with Club Matters section.

Get back on track

My club is struggling on one or more areas and is looking for specific guidance.

We need help growing or maintaining our membership levels We need to manage our finances better We are looking for guidance on applying for funding We need more volunteers to help run our club We are unsure what good governance really means or how we can improve We don’t know if our club’s legal structure is right for us We need support with our facilities or lack of facilities We want to better understand our members and what they want from the club

Top Tips

1. Think about the best way to market your club to reach potential new members

2. Make sure your club is welcoming and inclusive to appeal to new members

3. Make your club experience extraordinary, so that your current members want to stay


Check out the following pages for specific guidance:

Marketing Inclusivity Members and Participants

Top Tips

1. Get into a routine of checking your club’s financial position and keeping records

2. Plan for the future and develop a budget, to help you keep costs on track

3. Get your income from a variety of sources, to stay sustainable


Check out the following pages for specific guidance:

Managing Money Budgeting Generating Income

Top Tips

1. Create a clear club development plan to show funders that you have realistic goals

2. Research the best funding for your club

3. Don’t forget the other ways to raise funds for your club, including fundraising, forming partnerships and gaining sponsorship


Check out the following pages for specific guidance:

Club Development Plan Funding Guidance Generating Income

Top Tips

1. Look beyond your current volunteer base - don’t just rely on those who already have a link to the club

2. Convey the wider benefits of volunteering, such as improving a CV or boosting self-confidence

3. Improve the experience of your current volunteers to reduce the risk of them leaving


Check out the following pages for specific guidance:

Finding Volunteers Developing Volunteers Keeping Volunteers

Top Tips

1. Governance is all about having the right people, policies, procedures and structure in place at your club

2. Protect your club’s reputation by creating, communicating and following a robust set of policies

3. Have an effective committee with clear roles and responsibilities, skills and experiences


Check out the following pages for specific guidance:

Governance Policies and Procedures Effective Committees

Top Tips

1. Explore all the options available and consider seeking legal advice

2. Incorporating your club creates a separate legal entity and protects your committee and members from entering into contracts in their own name

3. Adopting charitable status or becoming a Community Amateur Sports Club (CASC) can provide benefits such as tax relief for your club


Check out the following pages for specific guidance:

Club structures Incorporated Charitable Status CASC

Top Tips

1. Carry out risk assessments for the facilities you use

2. Hiring or leasing facilities is often the simplest solution if you only need to access them for a few hours each week

3. If you own your facilities, make sure you are clued up on business rates and energy saving measures to keep costs down


Check out the following pages for specific guidance:

Club Facilities Risk Assessment Managing Costs

Top Tips

1. The way people participate in sport is changing, you need to make sure your club is flexible and can adapt to modern lifestyles and demands

2. Seek feedback from your members

3. Every club can improve, keep trying to make your club’s experience even better by creating and following an action plan


Check out the following pages for specific guidance:

Understanding Your Members Understanding Your Offer Delivering a Great Experience Being Consistently Brilliant

Raise the bar

If your club is keen to develop and you want to improve your current offer, we recommend using our Club Improvement Tool.

The tool prompts you to think about how your club is performing now and where you would like it to be in the future. Based on your responses, the tool directs you to specific resources to help you reach your goals.


For further information on the support available across Club Matters, visit our Get Started with Club Matters section.


Clubmark is Sport England’s universally acknowledged, cross-sport accreditation scheme.

If your club wants to achieve Clubmark accreditation or you want to find out more, we recommend exploring our Clubmark section.


For further information on the support available across Club Matters, visit our Get Started with Club Matters section.

Club Matters understands that sometimes there is not enough time in the day to attend a session in person, as well as organise everyone's transport and manage individual timings.

We run two-hour training sessions, funded by Sport England, which are delivered across the country on range of topics. While the feedback on these has been great and the help provided has been extremely valuable for our members, we are aware that a large proportion of our members are missing out on these sessions.

We have therefore created our online training sessions, a quick and easy tool to help you run your club. By doing this we'll be able to cover a wider range of topics in a shorter period of time, giving everyone the chance of attending these online training sessions with no restrictions on location.

Check out our sessions on finance below.

online training sessions img

Safeguarding Adults Top Tips

Safeguarding adults is everybody’s responsibility. If you are delivering physical activity and sport to adults, it is good practice to create, adopt and implement an adult safeguarding policy. You should also ensure all of your committee members, leaders, coaches, members and participants understand the foundations of implementing the policy and how to spot and act upon concerns. To help you, Club Matters have worked with the Ann Craft Trust to create this introductory video.

Twitter Top Tips

This month we caught up with Bruna, who leads Football Clubs Partnerships at Twitter UK, who explains how clubs can to use Twitter as a platform to reach their followers. She shares her top ten tips for clubs looking to engage their audiences on Twitter.

Facebook Top Tips

We are excited to launch our newest online workshop with Nick Griffin, the head coach of Heart Of England Community Boxing Club. Nick shares his top tips outlining how clubs can improve their Facebook following. His club recently won a £200,000 Persimmon Homes and he credits it to being ‘social media savvy’ allowing Heart Of England Community Boxing Club to reach more people for votes!


Payroll and Tax

Payroll and Tax are an integral part to running a successful sports club. This video gives an overview of issues that you may face when talking about tax and Pay As You Earn as a sports club. Club Matters have worked with financial experts at Grant Thornton UK to give you some top tips and hints to make handling your clubs’ tax as easy as possible. Covering important topics such as payroll and how to identify a person’s employment status at your club to an overview of the tax issues your club could encounter such as Corporation Tax and VAT.


Future Fitting Your Finances

Finances are key to ensuring your sports club runs efficiently. Grant Thornton UK have provided their expert knowledge for how your club can simplify the day-to-day financials and future financial status of your sports organisation. The video covers seven simple tips that you can adopt which will make it easier for you or the person who’s role it is to manage the financials within your sports club. Covering key topics including simple explanations of a Profit and Loss account, a Balance Sheet and Cash Flow to how you can identify your clubs’ Tax status.


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